For Enquiries please email info(at)megapulse.net
Orders received by 1PM (Brisbane time GMT+10) will be dispatched same day, orders received after 1PM will be dispatched next day. Deliveries to Australian destinations are shipped with Australia Post . Standard 2-5 day parcel post delivery times apply. Deliveries to International destinations are shipped via Australia Post Air Mail Delivery. 7-14 day delivery times apply, delays may occur at destination due to customs actions.
Terms and conditions of delivery by Australia Post vary from time to time and are beyond our control. Receipted Delivery (if applicable) means that you must sign a receipt before the parcel/s will be left. If you are not available to sign on delivery, or other Australia Post conditional delivery restrictions apply, your order will be delivered to an Australia Post outlet for your collection where possible. You will be advised by a card in your mailbox when and where parcels are available for collection.
If you do not receive your Receipted Delivery parcel/s, or one or more are missing you can notify us by email at info (at) megapulse.net. Include the Receipted Delivery barcode numbers of any parcels you have received and a telephone number where we can contact you. We will advise you of our progress tracking the missing articles. Replacement items will be dispatched at our discretion after we have made reasonable tracking attempts.