Technical support

If you need assistance using Megapulse products, please fill in the contact form

 

Unlimited Global Customer Care Offer

 Megapulse FAB MK1, MK2 & MK3 are covered by a 5 Year Full Replacement Warranty.                All other Megapulse models and products are covered by a 7 Year Full Replacement Warranty.

If your Megapulse product fails or is damaged for any reason outside of its warranty period, as a valued customer you can return the failed or damaged unit back to us and purchase a current model for half the current RRP price. 

 

Warranty assistance

If you believe your Megapulse product may be faulty please call our Head Office. Alternatively, you can fill in the contact form with your details, and one of our staff will return your call or email ASAP.

 

First Aid for Batteries user guides

You can download a copy of the FAB user guide for the model you own in PDF format by clicking the corresponding link below.



First Aid for Noise user guide

You can download a copy of the FAN user guide in PDF format by clicking the corresponding link below.

FAN User Guide

 

SolarMate 8w user guide

You can download a copy of the SolarMate user guide in PDF format by clicking the corresponding link below.

SM User Guide